Terms and Conditions

AGE OF ADMITTANCE

We accept children from 3 months – 5 years old (2yr+ at Rosary) and during the school holidays we run a play scheme for primary school children to our site. We also accept children from The Rosary & Waterwells School into our After School Clubs (ASC)

HOURS OF OPENING

The Nursery opens from 8.00am until 6.00pm, Monday to Friday all year around (Term Time only at The Rosary) We close on Bank Holidays and from 24th December until 1st January inclusive. No fees are due when we are closed.

SETTLING IN

BarBar Nursery Ltd has a settling in policy and we work with parents/carers to settle your child comfortably into the nursery. We firmly believe that parents know their child best! To this end we work with parents to settle their children with the appropriate amount of settle sessions as required for the child i.e. Pre- registration visits are encouraged and parents are welcome to stay with their child in the nursery until they feel happy to leave them in our care.

DROP OFF AND COLLECTION OF CHILDREN

Children should be delivered by parents/carers into the care of a nursery staff member and signed into their individual attendance register by a staff member. Children will not be released into the care of anyone other than those named on the registration form unless authorised by the parents personally, by telephone or in writing. A personal introduction by the parents of anyone named on the registration form as collecting the child is encouraged. A password system of authorisation is in place in case collections are needed in an emergency or in case staff do not recognise a particular parent/carer who has come to collect a child for safety and security purposes. These passwords are set at time of registering your child and are kept on file. Parents are required to sign their child out of the setting every day.

MEALS

Children are provided with drinks and snacks at regular intervals – mid morning (10am) and mid-afternoon (3.15pm) where milk is also provided. In all rooms, children also have individual labelled water bottles which they can access and help themselves to all day. Children who stay over the lunchtime period (12pm) can either have a delicious hot meal cooked on site by our nursery cook (excluding The Rosary) or they will need to be sent with a packed lunch and a drink- it is advisable to make this no more than 4hrs before consumption and to put a small cool/ice pack into the box. We do not have refrigeration facilities for lunchboxes. Lunch time is at 12noon.

BABY MILK

Formula bottle feeds should be supplied, and labelled by the parents daily; they are prepared as and when needed by our staff and bottles are sterilised before sending home each day

NAPPIES

Parents need to provide a supply of nappies and wipes for their child, along with any creams required. These are then labelled and stored for your child’s use only

CLOTHING

Parents are requested that children’s clothing is labelled and that a spare set of labelled clothes is kept at the nursery in case of accidents. Outdoor clothing e.g. wellies should be provided as appropriate to the weather conditions. We provide all in one waterproof suits for outdoor play and provide fluorescent jackets for occasional use by the children when we leave the nursery. Nursery uniform is available to order, however if parents choose not to purchase these items, then older clothes are best for nursery play! Parents are requested to send their child with sun hats and sun-cream during the summer months – children will not be able to play outside in the sunshine without these things being provided. To avoid allergic reactions we ask that parents provide a suitable sunscreen for their child.

ABSENCE

Parents are asked to notify the nursery as early as possible if their child will be absent through holidays or sickness. All absences are chargeable. In the event of absences we cannot refund fees or offer alternative sessions. If children are expected in and we have not heard anything from parents/carers, a courtesy call will be made to follow up their absence and absence documented

After School Clubs

Our After School Club are offered to children who attend Waterwells School &The Rosary School. Children are collected at the end of their day, walk back to nursery where they are then given a light snack and activities are offered to suit their age and interests

CONTRACTS

We offer parents two contract option choices at BarBar; this makes us unusual from most other nurseries.

Term time only option- fees are due for every day that your child is booked in during the school term times (190 days) Our term dates are notified to you every September- additional sessions may be booked subject to availability.

All year contract- fees are due for every day that your child attends as long as the nursery is open. We are closed on 24th December and re-open at the beginning of January (in accordance with term dates) We do not charge any fees for this period. Times of absence for your family holidays are charged at the normal rate.

Invoices are sent electronically on 1st of each month- Payment can be made to the office, but ideally direct to our bank account no later than the 7th of each month (we also accept child care vouchers from Accor, Busy Bees, KiddiVouchers etc) Late payment of fees will constitute a breach of the childcare contract and may result in the termination of your child’s place at the nursery.

REGISTRATION

A child requiring a full- time place will usually have preference over one requiring a part time place. Fees are reviewed annually for the 1st August.

In order to reserve a place for your child at BarBar Nursery Ltd, please complete a registration form enclosing a cheque or cash payment for £40.00 to BarBar Nursery Ltd. This fee is non- refundable in case of cancellation and also includes settling in sessions for your child.

For parents wishing us to hold a place for their child for more than one month, a £100.00 holding fee is also required and £60.00 is deducted from the first month’s fees once the child attends. Should the place not be taken up, the £100 fee is forfeited

NOTICE

Two months’ notice in writing must be given when terminating a childcare place or an alteration of days of attendance. We will accommodate parent’s needs wherever possible but cannot guarantee that a full time place can be reduced to a part time, or that a part time place can be increased to a full time place.

CHILDCARE RECORDS

In the interest of your child’s care and safety, all nursery records relating to your child must be completed and returned to the nursery prior to your child’s start date. Failure to do so would result in us being unable to accept your child into our care.

ILLNESS/ACCIDENT

Any child who is unwell should not be brought to the nursery and we reserve the right to refuse to accept him/her into our care until we are satisfied that they are either feeling better or not infectious to the other children; this is to protect the other children and our staff in the nursery from cross infection. Antibiotic medicines will only be administered by nursery staff after the child has been taking them for more than 24 hours at home and only on written authorisation from parents.

If a child is taken ill or injured, First Aid will be administered and the parent will be advised. (All staff on site are First Aid Trained and attend regular training) All accidents will be recorded on an Accident sheet and the parents will be asked to sign the form on collection. We will always contact you if your child obtains a head injury with us to make you aware prior to collection, and we will continue to monitor behaviour whilst your child is on site. If your child requires emergency treatment, the nursery reserves the right to take him/her to hospital, informing the parents as soon as possible. Parents must notify staff of any allergies or relevant medical information including any serious medical condition that their child has experienced. This information will help us to care for your child. Calpol will only be administered to your child in emergency situations once all other measures have been carried out

DISCIPLINE

BarBar Nursery Ltd has a written policy available to view on behaviour management. The use of any form of physical chastisement, verbal humiliation, or aggressive handling of a child is not acceptable. We encourage positive behaviour in the children and our staff act as role models.

BarBar Nursery Ltd reserves the right to make amendments to their terms and conditions and policies and procedure. We endeavour to give one month’s notice of any financial or significant other changes.

CAR PARKING

Parents are welcome to use the car park by the Nursery, but the Nursery cannot accept responsibility for subsequent injury or loss to persons or property. Please supervise your child in the car park as it can become busy at times. At Quedgeley, please enter the car park (when looking at the premises from the road) by the left hand driveway and exit by the right hand driveway